3CMA Webinar Series
Step Up and Lead – Enhancing Your Leadership Skill
Tuesday - May 18, 2021
11:30 am - 1:00 pm Eastern (90 minute webinar)
If you supervise a team of communicators or are a one-person shop corralling others to communicate the city’s or county’s message, or are somewhere in between, your leadership skills are challenged every day. Frank Viscuso is an author and speaker who knows the challenges of leading in local government. He’ll share tips and strategies applicable to all leaders. He’ll present examples from his best-selling book Step Up and Lead, in a 90-minute workshop for 3CMA that covers the following skills.
- Critiquing others (how to do it right)
- Delegating (the who, what, where, when, and why of delegating)
- Dealing with difficult people (internally and externally)
- Leading a team through change and difficult times
- Building morale (8 tips to increase morale)
- Mentoring and succession planning
- The post-incident analysis (what is it and why every team should do it)
This webinar is for experienced leaders as well as those new to leading a team. It will include humor and stories you are certain to relate to.
About the Speaker:
Deputy Fire Chief Frank Viscuso, Ret. served the Town of Kearny, New Jersey (Hudson County) for 27 years before retiring at the rank of Deputy Fire Chief. He is the author of seven books including Amazon bestsellers Step Up and Lead, Step Up Your Teamwork, and The Mentor. Chief Viscuso is a highly sought-after, internationally-recognized speaker with the ability to move people to action.
Over the past decade, he has traveled throughout the world and spoken to hundreds of audiences on many topics that include leadership, team building, and customer service. He has provided training for municipal workers, emergency services, sales teams, U.S. Armed Forces, the healthcare industry, small businesses, and large corporations (including Exxon/Mobil and Jersey Mike’s).
His highly-motivational seminars and keynote speeches will introduce you to the top traits associated with leadership and provide the necessary skills you need to lead, inspire, and motivate your team.