Thurs. - Oct. 28
2 pm ET / 11 am PT
Knowing what your residents think and want from local government is more important than ever for government communicators.
The COVID-19 Pandemic has changed our world and made it increasingly difficult for local governments to gather input that is truly representative of their community. In this 3CMA Webinar, you’ll hear from Chris Tatham, an international authority on survey research and data analytics, who has managed surveys for more than 800 city/county governments. He will share the best practices in community survey research from what you can do on your own to when you might want to consider outside assistance. You'll see comparative benchmarking data for a wide range of communication-related topics and learn how to transform complex survey data into messages that local elected officials can understand. Whether you are gauging customer satisfaction, the effectiveness of your communication work, or priorities for investment, you’ll leave this webinar ready to find accurate feedback and actionable results.