Tuesday - June 7, 2022 (Part I) and Tuesday - June 14, 2022 (Part II): 1 p.m. Eastern Time/10 a.m. Pacific Time
Let's Hope Your Crisis Waits Until After This Training
This two-part webinar training is designed to help you prepare for and implement an effective crisis response for any situation (especially when it comes to social media). It also will include strategies to build trust and empathy to position your organization as the best trusted source during a crisis.
Wednesday - July 13, 2022 - Noon Eastern Time/10 a.m Pacific Time
Sentiment Analysis: The Good, the Bad, and the Neutral
This webinar will focus on the role of sentiment analysis in community engagement for communication professionals including how it works, when it is useful and what should be avoided.